Terms and Conditions
Last Updated: June 2026
Introduction
Welcome to Softeak. These Terms and Conditions govern your use of our website and the services we provide, including website development, application development, creative branding, and digital marketing. By accessing our website or utilizing our services, you agree to be bound by these terms.
If you do not agree with any part of these terms, you must immediately discontinue the use of our services and platform.
Service Agreement
Softeak acts as a technical and creative service provider. We architect, design, and develop digital assets based on the requirements agreed upon with the client. Project timelines, deliverables, and specific functionalities will be outlined in a separate proposal or contract before the commencement of any work.
Strict No-Refund Policy
All Sales and Services are Final.
Due to the digital nature of our business and the immediate allocation of resources, time, and intellectual property, Softeak operates on a strict no-refund policy. Once a payment is made, a service is purchased, or a project has commenced, no refunds—whether partial or full—will be issued under any circumstances. By proceeding with our services, you explicitly acknowledge and accept this condition.
Client Liability and Product Responsibility
Softeak is solely responsible for the technical development and design of the website or application. Once the platform is handed over to the client, the operational phase begins, and the client assumes 100% absolute responsibility for the platform.
- Business Operations: We have no affiliation with the client’s business operations, revenue models, or target audience.
- Product Quality and Legality: The client is entirely responsible for the products, services, or content sold or displayed on the website. If a product is defective, harmful, illegal, or unethical, the liability falls entirely and exclusively on the client.
- No Softeak Liability: Softeak shall not be held liable for any legal disputes, customer complaints, financial losses, or regulatory actions arising from what the client chooses to sell or promote through the websites or applications we have developed.
Intellectual Property
Unless otherwise stated in a specific contract, all underlying code, design frameworks, and proprietary methodologies remain the intellectual property of Softeak. The client is granted a license to use the delivered final product for its intended business purpose. The client may not resell, distribute, or claim ownership of our core intellectual property.
Limitation of Liability
In no event shall Softeak, nor its directors, employees, or partners, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of our services.
Contact Us
If you have any questions or require further clarification regarding these Terms and Conditions, please reach out to our legal team:
Softeak Legal & Compliance
Email: contact@softeak.com